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Systems Improvement and Organizational Culture Change (SIOC)
Background
During the Centers for Medicare & Medicaid Services (CMS) 8th
Scope of Work (SoW) (2005-2008) Health Services Advisory Group
(HSAG) is working with a select group of hospitals to foster
transform ational change via system improvement and organizational culture
change. For this project, HSAG is helping hospitals to initiate
and/or continue progress in telehealth systems implementation.
Telehealth technology can overcome geographic limitations and
expand accessibility to specialized health care. It allows real-time
consultation with medical specialists for people who live in rural
Arizona and who would otherwise have to travel great distances to
have access to this level of care. This technology also permits
continuing education for medical and nursing staff at convenient
times and locations.
Improvement Indicator
The improvement indicator of SIOC is the hospital's readiness
to adopt telehealth technology.
Participation Requirements
Hospitals that participate in the SIOC Identified Participant
Group (IPG) are required to:
- Involve senior leadership
- Complete a readiness assessment survey for telehealth
technology
- Become educated about all aspects of telehealth technology
(i.e., infrastructure requirements, funding opportunities,
day-to-day staffing requirements, available applications,
associated costs, and network partnership).
- Develop a telehealth strategy and implementation plan to
advance telehealth readiness.
- Document progress by completing a remeasurement of the
readiness assessment.
Note:
HSAG, partnering with the Arizona Telemedicine Program,
is providing assistance in all of the above areas.
HSAG SIOC Lead
Susan Sumwalt, RN, MA, CPHQ
Clinical Quality Specialist
(602) 665.6176
ssumwalt@azqio.sdps.org
Resources
SIOC Toolkit
MedQIC:
Adopt Health Information Technology
Arizona Telemedicine
Program
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