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Rural Organizational System Culture Change (ROSC)

Background
Health care organizations must create an environment in which safety is a top priority. Patient safety is a system issue, and system changes are utilized to reduce the incidence of preventable medical errors and adverse drug events in a blame-free environment. This culture of safety means designing systems geared to preventing, detecting, and minimizing hazards and the likelihood of error, and to unmask underlying system failures that result in errors.

The Centers for Medicare & Medicaid Services (CMS) 8th Scope of Work (SoW) (2005-2008) contains an initiative specific to critical access hospitals (CAHs) and rural hospitals. It focuses on organizational culture change for patient safety. Each hospital that has volunteered to participate in this project's Identified Participant Group (IPG) will use the Hospital Survey on Patient Safety Culture (HSOPSC) to identify its area(s) of focus to improve its patient safety climate.

Methodology

  • The HSOPSC will be administered by each hospital for a baseline assessment to determine its area(s) of focus for improvement.
  • After obtaining its survey results, each hospital will implement organizational interventions for improvement.
  • Each hospital will reassess its safety culture via the survey to determine improvement.

Note: HSAG is providing assistance for all of the above interventions.

HSAG ROSC Lead
Judith Richard, RN, MS, CPHQ
Clinical Quality Specialist
(602) 665.6116
jrichard@azqio.sdps.org

Resources
AHRQ HSOPSC Web Site
HSAG ROSC Survey Toolkit
HSAG ROSC Intervention Toolkit
ROSC Senior Leadership Toolkit


WebEx
(ROSC) A Sense of Urgency: Patient Safety
PowerPoint Presentation (PDF, 93 K)
WebEx Q&A Summary (PDF, 68K)



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